DeltaTrak Introduces New Maritime and Claims Support Service as Enhancements to FlashTrak Real-Time Cold Chain Solution

Thursday March 31 2022

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DeltaTrak® is excited to announce that our new enhanced FlashTrak Cloud Service and 4G/5G real-time trackers will be demonstrated at the upcoming 2022 Fruit Logistica trade show in Berlin, Germany. The real-time, in-transit visibility provided by these solutions empowers third-party logistics providers (3PL), shippers, and receivers to overcome supply chain issues such as delays, missing shipments and damage claims.

New device models, like the FlashLink NOW 4G/5G Real-Time In-Transit Logger, provide all-in-one capability, enabling customers to monitor shipment temperature and location, as well as humidity, shock, and light. A large LCD screen complements FlashTrak cloud service data by enabling users to have immediate interface with key real time data parameters active in the device.

To address current supply chain challenges in ocean transport, DeltaTrak has developed FlashTrak Maritime Service, which utilizes GPS positioning to identify vessel location while on the ocean. This advanced solution allows users to see current real-time cargo location and estimate port arrival. This addition to FlashTrak Cloud Service removes the blindness that typically accompanies overseas shipments.

DeltaTrak is very pleased to announce the partnership with OPTIMIZ LTD to provide customers with a fast, automated and efficient way to handle cargo insurance claims. Our first partner in the claims management space, OPTIMIZ LTD is a pioneer in enabling traders, their insurers, and carriers to collect visual evidence of transit condition at various points, through remote containerized cargo inspections and claims resolution. With OPTIMIZ, DeltaTrak not only provides real-time location, temperature, shock and light data, we now offer an online service to expedite the claims process, alleviating the frustration involved in filing a tedious freight claim.

Frederick Wu, CEO and Founder of DeltaTrak says, “Enhancements to our FlashTrak cloud service, as well as new and upgraded real-time devices, represents the latest innovations from DeltaTrak. Our solutions optimize the customer experience, while addressing real-world business problems. The current supply chain challenges are creating considerable uncertainty for our clients. By providing enhanced visibility for exporters, expedited claims processing, and advanced product features, we believe we are supporting our clients’ success.”

About DeltaTrak®

For over 30 years, DeltaTrak® has been a leading innovator of cold chain management, environmental monitoring and food safety solutions, For more information on FlashTrak Maritime Service, FlashTrak Claims Service, or new products contact your DeltaTrak Sales representative at 800-962-6776. Additional information may be found at www.deltatrak.com.

About OPTIMIZ

OPTIMIZ LTD is a pioneer in the provision of an end to end platform that enables traders, their insurers, and carriers to collect visual evidence of the state of their cargo at various points through remote containerised cargo inspections and claims resolution.

Visit DeltaTrak's Fruit Logistica booth April 5-7 (Hall 23, Stand A-11) for a free demonstration.

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Press contacts: For more information and/or a high resolution image please contact Marketing at [email protected].

  • DeltaTrak’s Real Time Loggers have been a game changer for our trucking program. Having the ability to monitor temperature while trucks are in transit has given us peace of mind knowing the quality of our product has not been compromised. The alert notifications, light sensors, and GPS tracking are just some of the great features that have allowed us to make pro active decisions that have strengthened the integrity of our product. The FlashTrak Cloud Service is easy to use and is a great tool to compare and analyze data. The FlashTrak App is super convenient as well. We have used other reliable DeltaTrak products for many years and we were excited to see these added to their lineup!

    Michelle Oetjens
    Senior Global Logistics Analyst-BFP
    Ball Horticultural Company

  • When it comes to making sense of data (in the supply chain) we have found a partner in DeltaTrak. The fact that I could recharge the real-time logger and the dual batteries made a lot of sense to me. It was user friendly and easy to use. With the uncertainty and complexity of today's supply chain, having an effective chain of custody system is not only a clever idea, but a requirement for effective handling of perishable goods.

    Henry Helms
    CEO
    CH Logistics, Cape Town, South Africa

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    As a healthcare organization, we are a common target for price gouging and abusive practices from several vendors. With DeltaTrak, we found a partner that understands our needs and who always provide world class customer service.

    Luis Landgrave
    Procurement Manager
    Plum Healthcare Group LLC

  • Dear Fred, I would like express my appreciation for the good business relationship we have had during 2018. The excellent work of Mr. Jorge Hurtado has given me the confidence to continue maintaining our commercial relationship with the DeltaTrak brand.

    Mr. Jorge Hurtado's customer service efforts are outstanding, especially in finding solutions to the challenges that may arise in the commercial process. In my opinion Mr. Hurtado's professionalism is a model for any company, especially when the client is thousands of kilometers away from Modesto, CA. I look forward to strengthening our successful relationship into 2019.

    Valentin Bobadilla
    Valentin Bobadilla Centurion E.I.R.L.

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    Clint C.
    Aladdin's Floral

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    Diego Calderon
    Delano Farms Company

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    Tony Contreras
    The Giumarra Companies, Reedley Cold Storage

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    Bruce Densten
    Little Bear Produce